✈️ Lithuania, Latvia > orders over 50€
✈️ Germany, Poland, Estonia > orders over 100€
✈️ Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Hungary, Ireland, Italy, Luxembourg, Moldova, Netherlands, Romania, Slovakia, Slovenia, Spain, Sweden, Ukraine and the UK > orders over 200€
✈️ Greece, Portugal, Switzerland* > orders over 300€
✈️ Australia*, Canada*, Cyprus*, Iceland*, Malta*, New Zealand*, Norway*, Singapore*, South Korea* > orders over 500€
✈️ United States* > orders over 350$.
*For countries marked with an asterisk, free shipping is only available for orders with clothing and small accessories.
✅ HOW IT WORKS
👉 Login to your account
👉 Add goods to your cart
👉 Reach the minimum order amount required for the delivery country
👉 Select FREE SHIPPING
✔ Orders with "Free shipping" selected are packed and shipped within 10 days.
✔ Please note that the delivery of "Free shipping" orders may take up to 20 days.
✔ Should you wish a quick delivery within a week, please select paid delivery.
✔ Once the order is shipped, a tracking link will be sent to you by email.
😌 PROMOTION CONDITIONS AND SOME EXCEPTIONS
✔ This offer is only valid for Fantasmagoria's retail (private, not business) customers.
✔ Remote rural locations and out-of-delivery addresses are not always eligible for Free Shipping.
✔ Large, heavy and fragile items such as footwear, luggage bags, plush toys, heavy coats, top hats, big crowns and head accessories, bulky home decor items taller than 30 cm, fragile glassware, ceramic jars and teapots, and larger resin sculptures are not eligible for free shipping outside the EU offer; therefore, the "free shipping" option won't appear for ineligible countries on checkout.
✔ We reserve the right to deny free shipping to customers whose returned goods or cancelled orders rate exceeds 50%.
✔ The free shipping option is unavailable for countries not listed above.
✔ *Although Cyprus, Malta, the Azores, Madeira, and the Canary Islands are part of the EU, the minimum amount for 'free shipping' to these destinations is higher and not always available.
✔ We reserve the right to change the courier and ship the order by post or another delivery service. For example, if the recipient lives in a remote location or rural area, we will most likely ship the order by post.
✔ We reserve the right to stop this promotion and change the minimum order amount at any time.
✔ Parcels shipped to the pickup point or parcel terminal are typically delivered as close to your address as possible. We aim to ship within a 4 km radius of your address.
✔ We reserve the right to change the courier service selected for free delivery.
👻 Got questions? Let’s chat! Click the red bubble.
