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PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

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STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

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TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

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BILLING AND INVOICES

Information on billing/delivery addresses and invoices

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PAYMENT METHODS

PAYMENT OPTIONS

We accept almost all credit and debit cards, PayPal, offline & online bank transfers, and offer pay later and instalment payment options

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Apple Pay

Payment way for Apple users

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Google Pay

Payment way for Android and Google users

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Credit and Debit Cards

We accept ALL major credit and debit card payments

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PayPal

How to pay for your order by PayPal

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Trustly

Pay by Bank through Trustly

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RIVERTY

Buy Now Pay Later in Netherlands, Austria, Belgium, Germany

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Klarna

Pay for your order right away, over time, through instalments or pay later

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Pay-in-3 iDeal

Dutch customers: Pay in 3 instalments, 0% interest

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Revolut, Wise, N26 and other banks

Pay Your Way through Your Bank

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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

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How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

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How will I know that my payment went through?

A payment confirmation is sent through email

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I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

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Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

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How do you process the refunds?

Refunds are sent to the original account in EURO currency

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Can you make a smaller invoice for customs clearance?

We are obliged to send the correct invoices

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Do you offer AfterPay or Klarna payment installments?

Not yet - but we are planning to have them

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Can I pay in cash or by Western Union transfer?

This is not possible but we offer a lot of other payment methods

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