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PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

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STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

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TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

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BILLING AND INVOICES

Information on billing/delivery addresses and invoices

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PAYMENT METHODS

PAYMENT OPTIONS

How do I pay? What payment methods do you accept?

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CREDIT/DEBIT CARD

How to make payment by credit or debit cards

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BANK TRANSFER

Info on how to pay by wire transfer through your bank

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PayPal

How to pay for your order by PayPal

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SOFORT Banking

Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth

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Klarna: Pay now.

A secure payment solution that allows you to pay in multiple and convenient ways

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Klarna: Pay later

A secure payment solution that allows you to pay after receiving your order

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Klarna: Slice it

A secure payment solution that allows you to pay for your order over time

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Pay-in-3. Buy Now, Pay Later.

Dutch customers: Pay in 3 installments, 0% interest

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BANK-LINK TRANSFER IN BALTIC COUNTRIES

Direct bank payments from Lithuanian, Latvian and Estonian banks

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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

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How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

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How will I know that my payment went through?

A payment confirmation is sent through email

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I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

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Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

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How do you process the refunds?

Refunds are sent to the original account in EURO currency

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Can you make a smaller invoice for customs clearance?

We are obliged to send the correct invoices

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Do you offer AfterPay or Klarna payment installments?

Not yet - but we are planning to have them

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Can I pay in cash or by Western Union transfer?

This is not possible but we offer a lot of other payment methods

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