VIP ACCOUNTS

Benefits of becoming a loyal customer and conditions for joining the exclusive VIP zone prices
Written by Fantasmagoria
Updated 3 months ago

TO BECOME A FANTASMAGORIA VIP CUSTOMER:

  1. Spend at least 500 EUR within 12 months at our shop (excluding returns; some conditions apply*).

  2. Contact us through chat with the message "I'm your VIP."
  3. We will check your past orders and, if applicable, apply a VIP status to your account.

BENEFITS OF JOINING THE LOYAL CUSTOMERS CIRCLE

πŸ‘‘ Exclusive VIP-only offers all year round.

πŸ‘‘ Permanent discount on all goods (new arrivals included)!

πŸ‘‘ No promo codes needed - log in to your account to see your exclusive prices.

*VIP MEMBERSHIP TERMS

πŸ’Ž To keep VIP status, place at least one order within a year.

πŸ’Ž The rate of returned items and cancelled orders must be less than 30%

πŸ’Ž Please note that the system automatically removes VIP status if the VIP customer's return rate or cancelled orders exceed 30%, or if no order has been placed for over a year.

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