NON-RETURNABLE GOODS

List of items that can't be returned
Written by Hellena
Updated 3 months ago

DUE TO HYGIENIC RESTRICTIONS, THESE ITEMS CAN'T BE RETURNED:

❌ Underwear & lingerie (panties, bras, bralettes, sleepwear, pyjamas).

❌ Swimsuits and bikinis.

❌ Bodysuits.

❌ Hosiery (socks, tights, stockings, body stockings, garter belts).

❌ Clothing and accessories made of PVC (shiny synthetic leather).

❌ Masks (any face or eye masks).

❌ Gasmasks.

❌ Glasses, sunglasses, goggles.

❌ All cosmetics: makeup, hair dye, and other beauty items.

❌ Wigs, synthetic hair stripes, eyelashes.

❌ Clothing and accessories made of mesh, nylon, net, see-through, and thin fabrics. For example, mesh t-shirts and leggings.

❌ Earrings & body piercing.

❌ Contact eye lenses.

❌ All Alchemy Gothic jewellery items.

❌ Most jewellery, such as rings, necklaces, bracelets, and tiaras.

❌ Headbands, hairbands, veils, horns, crowns, other hair jewellery and hair accessories.

❌ Hand-made, made-to-order items.

❌ Dishes, mugs, cups, and other kitchenware.

❌ Unpacked home decor and giftware items.

❌ Some hats and fascinators.

❌ Slippers.

❌ All Pleaser and Devious brands pole-dance and high-heel shoes. 

❌ All shoes are made of velvet, shiny PVC or PU fabrics.

πŸ“ Please always check the purchased product's "details tab" page for "return conditions".


More info can be found in the RETURNS section.


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