💔 RETURNSHow to return for refund or size exchange
INFORMATION ON RETURNS
Return instructions for customers from outside of the EU
RETURNS FROM EU
Customers from European Union countries, please read these instructions before returning any item from your order.
How to return something you purchased
Money refunds for the returned goods
Bought the wrong size? Send it back for an exchange.
RETURNS AND REFUNDS FAQ
Can you send me a return label?
If you're from an EU country - we can
Do I have to email you the list of the items I sent back, a copy of the customs declaration, and the tracking number?
Please send all the documentation for smoother refund/exchange process
What does it mean "to return within 14 days"? Do you have to receive it back within this time frame?
14 days from the day you received the order.
Do you offer free returns/return labels?
We wish we could but it's impossible for small family-owned businesses
Do I have to insure the returned parcel and use the trackable service?
You don't need to use trackable services, but we highly suggest it