INFORMATION ON RETURNS

INTERNATIONAL RETURNS

Return instructions for customers from outside of the EU

Written by Hellena
Updated 4 weeks ago

RETURNS FROM EU

Customers from European Union countries, please read these instructions before returning any item from your order.

Written by Hellena
Updated 2 weeks ago

RETURNS T&C

How to return something you purchased

Written by Hellena
Updated 11 months ago

REFUNDS

Money refunds for the returned goods

Written by Hellena
Updated 11 months ago

SIZE EXCHANGE

Bought the wrong size? Send it back for an exchange.

Written by Hellena
Updated 1 year ago
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RETURNS AND REFUNDS FAQ

Can you send me a return label?

If you're from an EU country - we can

Written by Goda
Updated 1 year ago
Written by Goda
Updated 1 year ago
Written by Goda
Updated 1 year ago

Do you offer free returns/return labels?

We wish we could but it's impossible for small family-owned businesses

Written by Goda
Updated 1 year ago

Do I have to insure the returned parcel and use the trackable service?

You don't need to use trackable services, but we highly suggest it

Written by Goda
Updated 1 year ago
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