PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

Written by Hellena
Updated 10 months ago

STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

Written by Hellena
Updated 2 years ago

TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

Written by Hellena
Updated 2 years ago

BILLING AND INVOICES

Information on billing/delivery addresses and invoices

Written by Hellena
Updated 2 years ago

PAYMENT METHODS

PAYMENT OPTIONS

We accept almost all credit and debit cards, PayPal, offline & online bank transfers, and offer pay later and instalment payment options

Written by Hellena
Updated 3 months ago

Apple Pay

Payment way for Apple users

Written by Hellena
Updated 3 months ago

Google Pay

Payment way for Android and Google users

Written by Hellena
Updated 3 months ago

Credit and Debit Cards

We accept ALL major credit and debit card payments

Written by Hellena
Updated 3 months ago

PayPal

How to pay for your order by PayPal

Written by Hellena
Updated 3 months ago

Trustly

Pay by Bank through Trustly

Written by Hellena
Updated 3 months ago

RIVERTY

Buy Now Pay Later in Netherlands, Austria, Belgium, Germany

Written by Hellena
Updated 3 months ago

Klarna

Pay for your order right away, over time, through instalments or pay later

Written by Hellena
Updated 3 months ago

Pay-in-3 iDeal

Dutch customers: Pay in 3 instalments, 0% interest

Written by Hellena
Updated 3 months ago

Revolut, Wise, N26 and other banks

Pay Your Way through Your Bank

Written by Hellena
Updated 3 months ago
See all articles (21) Hide articles

PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

Written by Hellena
Updated 2 years ago

How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

Written by Hellena
Updated 2 years ago

How will I know that my payment went through?

A payment confirmation is sent through email

Written by Hellena
Updated 2 years ago

I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

Written by Goda
Updated 2 years ago

Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

Written by Goda
Updated 2 years ago

How do you process the refunds?

Refunds are sent to the original account in EURO currency

Written by Goda
Updated 2 years ago

Can you make a smaller invoice for customs clearance?

We are obliged to send the correct invoices

Written by Goda
Updated 2 years ago

Do you offer AfterPay or Klarna payment installments?

Not yet - but we are planning to have them

Written by Goda
Updated 2 years ago

Can I pay in cash or by Western Union transfer?

This is not possible but we offer a lot of other payment methods

Written by Goda
Updated 2 years ago
See all articles (11) Hide articles