PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

Written by Hellena
Updated 11 months ago

STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

Written by Hellena
Updated 11 months ago

TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

Written by Hellena
Updated 11 months ago

BILLING AND INVOICES

Information on billing/delivery addresses and invoices

Written by Hellena
Updated 11 months ago

PAYMENT METHODS

PAYMENT OPTIONS

How do I pay? What payment methods do you accept?

Written by Hellena
Updated 7 months ago

CREDIT/DEBIT CARD

How to make payment by credit or debit cards

Written by Hellena
Updated 11 months ago

BANK TRANSFER

Info on how to pay by wire transfer through your bank

Written by Hellena
Updated 11 months ago

PayPal

How to pay for your order by PayPal

Written by Hellena
Updated 11 months ago

SOFORT Banking

Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth

Written by Hellena
Updated 11 months ago
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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

Written by Hellena
Updated 1 year ago

How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

Written by Hellena
Updated 1 year ago

How will I know that my payment went through?

A payment confirmation is sent through email

Written by Hellena
Updated 1 year ago

I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

Written by Goda
Updated 1 year ago

Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

Written by Goda
Updated 1 year ago
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