PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

Written by Hellena
Updated 1 year ago

STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

Written by Hellena
Updated 1 year ago

TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

Written by Hellena
Updated 1 year ago

BILLING AND INVOICES

Information on billing/delivery addresses and invoices

Written by Hellena
Updated 1 year ago

PAYMENT METHODS

PAYMENT OPTIONS

How do I pay? What payment methods do you accept?

Written by Hellena
Updated 10 months ago

CREDIT/DEBIT CARD

How to make payment by credit or debit cards

Written by Hellena
Updated 1 year ago

BANK TRANSFER

Info on how to pay by wire transfer through your bank

Written by Hellena
Updated 2 months ago

PayPal

How to pay for your order by PayPal

Written by Hellena
Updated 1 year ago

SOFORT Banking

Pay for your purchase immediately after completing the order with your usual online banking data - safe and smooth

Written by Hellena
Updated 1 year ago

Klarna: Pay now.

A secure payment solution that allows you to pay in multiple and convenient ways

Written by Hellena
Updated 10 months ago

Klarna: Pay later

A secure payment solution that allows you to pay after receiving your order

Written by Hellena
Updated 10 months ago

Klarna: Slice it

A secure payment solution that allows you to pay for your order over time

Written by Goda
Updated 10 months ago

Pay-in-3. Buy Now, Pay Later.

Dutch customers: Pay in 3 installments, 0% interest

Written by Hellena
Updated 11 months ago

BANK-LINK TRANSFER IN BALTIC COUNTRIES

Direct bank payments from Lithuanian, Latvian and Estonian banks

Written by Hellena
Updated 1 year ago
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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

Written by Hellena
Updated 1 year ago

How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

Written by Hellena
Updated 1 year ago

How will I know that my payment went through?

A payment confirmation is sent through email

Written by Hellena
Updated 1 year ago

I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

Written by Goda
Updated 1 year ago

Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

Written by Goda
Updated 1 year ago

How do you process the refunds?

Refunds are sent to the original account in EURO currency

Written by Goda
Updated 1 year ago

Can you make a smaller invoice for customs clearance?

We are obliged to send the correct invoices

Written by Goda
Updated 1 year ago

Do you offer AfterPay or Klarna payment installments?

Not yet - but we are planning to have them

Written by Goda
Updated 1 year ago

Can I pay in cash or by Western Union transfer?

This is not possible but we offer a lot of other payment methods

Written by Goda
Updated 1 year ago
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