PRICES, TAXES, VAT AND STORE CREDIT

PRICING & VAT

Pricing & Value Added Tax information

Written by Fantasmagoria
Updated 1 year ago

STORE CREDIT

Are you returning anything to us? Use a store credit instead of a refund.

Written by Fantasmagoria
Updated 2 years ago

TAX-FREE SHOPPING

Tax-free goods & services for customers outside the EU

Written by Fantasmagoria
Updated 2 years ago

BILLING AND INVOICES

Information on billing/delivery addresses and invoices

Written by Fantasmagoria
Updated 2 years ago

PAYMENT METHODS

PAYMENT OPTIONS

We accept almost all credit and debit cards, PayPal, offline & online bank transfers, and offer pay later and instalment payment options

Written by Fantasmagoria
Updated 10 months ago

Apple Pay

Payment way for Apple users

Written by Fantasmagoria
Updated 10 months ago

Google Pay

Payment way for Android and Google users

Written by Fantasmagoria
Updated 10 months ago

Credit and Debit Cards

We accept ALL major credit and debit card payments

Written by Fantasmagoria
Updated 10 months ago

PayPal

How to pay for your order by PayPal

Written by Fantasmagoria
Updated 10 months ago

Trustly

Pay by Bank through Trustly

Written by Fantasmagoria
Updated 10 months ago

RIVERTY

Buy Now Pay Later in Netherlands, Austria, Belgium, Germany

Written by Fantasmagoria
Updated 10 months ago

Klarna

Pay for your order right away, over time, through instalments or pay later

Written by Fantasmagoria
Updated 10 months ago

Pay-in-3 iDeal

Dutch customers: Pay in 3 instalments, 0% interest

Written by Fantasmagoria
Updated 10 months ago

Revolut, Wise, N26 and other banks

Pay Your Way through Your Bank

Written by Fantasmagoria
Updated 10 months ago
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PAYMENT FAQ

How quickly do you receive my payment?

It depends on the chosen payment method

Written by Fantasmagoria
Updated 2 years ago

How quickly will you send my order after payment?

Order processing starts within a few days after receiving the payment

Written by Fantasmagoria
Updated 2 years ago

How will I know that my payment went through?

A payment confirmation is sent through email

Written by Fantasmagoria
Updated 2 years ago

I got a message that 3D secure failed, and I can't proceed with payment. What to do?

Contact your bank and/or check if all information is typed in correct

Written by Goda
Updated 2 years ago

Can I pay in USD, GBP, or other than EUR currency?

Not yet but we are planning to do so in the future

Written by Goda
Updated 2 years ago

How do you process the refunds?

Refunds are sent to the original account in EURO currency

Written by Goda
Updated 2 years ago

Can you make a smaller invoice for customs clearance?

We are obliged to send the correct invoices

Written by Goda
Updated 2 years ago

Do you offer AfterPay or Klarna payment installments?

Not yet - but we are planning to have them

Written by Goda
Updated 2 years ago

Can I pay in cash or by Western Union transfer?

This is not possible but we offer a lot of other payment methods

Written by Goda
Updated 2 years ago
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