π¨ Hey USA Fam!
DELIVERY TO USA
We ship to the United States via FedEx couriers.
All shipments are trackable. You will receive a tracking link by email when we ship your order.
Delivery takes 3-5 days by Express Priority couriers, 6-12 days by Economy couriers. The customs clearance may delay the delivery.
Once you select a delivery country (e.g., United States) and enter your postcode on the checkout page, the delivery price and time will be displayed next to each available delivery option.
SIZES
Please note that European and Asian sizes are often smaller than US sizes.
If you usually wear size L and up, consider ordering one to three sizes up.
Always check the size chart and product description.
Don't hesitate to contact us via chat for help selecting the correct size.
PAYMENT
We accept payments from all major credit cards, Apple Pay, Google Pay, and PayPal.
CURRENCY
All prices on the Fantasmagoria website for U.S. customers are listed in USD, and all orders are paid in U.S. dollars.
RETURNS FROM THE USA
Sorry, but due to the recent changes in the US import procedures and tariffs, we do not accept returns from the US.
If you have questions before ordering or are unsure about the size, we recommend contacting us via chat to avoid incurring expensive return costs.
CUSTOMS DUTIES AND TAXES
As a consumer, you should assume that you may be subject to duties, taxes, and administrative fees (fees assessed by a courier company that may handle the Customs declaration on your behalf).
MORE INFO ON CUSTOMS DUTIES AND IMPORT FEES CAN BE FOUND HERE.
CUSTOMER SUPPORT
Should you need help, please contact us by phone, WhatsApp, email, or chat. We speak English. Our WhatsApp number is +37064866613.
Please note that our time zone is EET (Eastern European Time Zone) and differs from the US time zone.
We work and answer customers' inquiries from 9 AM to 6 PM Vilnius city time (EET), Monday through Friday.
Fantasmagoria's working hours according to the United States Time Zone*:
Eastern time (e.g. New York, NY) : 3 AM - 11 AM
Central time (e.g. Austin, TX): 2 AM- 10 AM
Mountain time (e.g. Phoenix, AZ): 1 AM- 9 AM
Pacific time (e.g. Los Angeles, CA): 00 AM - 8 AM
* Daylight time changeover transition weeks
+1 hour during the Autumn, Last week Oct → first week Nov
-1 hour during the Spring, → mid/late March
TESTIMONIALS
Welcome to read our US customers' reviews on Trustpilot.
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