FREE SHIPPING

Free shipping with Nova Post for orders over 100€.

DELIVERY

We ship to Ukraine with Nova Poshta «Нова Пошта». Delivery takes 5-10 working days.

Your order will be delivered to the pickup location that is the closest to your address.

Should you wish your order to be delivered to a specific Nova Post branch or Parcel Locker, please write the Nova Post address and branch number in the address field or comment field on checkout.

TAX-FREE SHOPPING

Customers in Ukraine shop with us tax-free, but they must pay customs duties and import fees if the order exceeds € 150.

CUSTOMS DUTIES AND TAXES

If your order exceeds € 150, you will be charged a 30% import fee on the amount exceeding € 150.

Example: If your order is €200 (shipping included), you must pay €7.50 (30% of the €50 amount) upon picking it up from Nova Post.

We recommend shipping with Nova Post for smooth delivery and hassle-free customs procedures.
If you would like us to edit your order's invoice and add additional information, please contact us via chat immediately after placing the order.

RETURNS FROM UKRAINE

Before returning any item, contact our customer support through chat for return approval. General return terms apply for all countries outside the EU.

CUSTOMER SUPPORT

If you have any questions, please don't hesitate to contact us via chat, phone, or email. We speak English, German, Lithuanian, and Russian.

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